Troubleshooting

Why doesn’t my thermostat go back to the schedule?

With Schedule On, Sensi controls your home based on your time and temperature settings in the current schedule. To temporarily change your temperature, use the up and down arrow buttons in the Sensi app or on the thermostat. Sensi will display “Temporarily Set To” on the thermostat and will hold your new temperature until the next scheduled set point with a minimum hold time of two hours. 

End the Temporary Hold

Sensi will return to your schedule on its own, but you can also manually cancel the temporary hold whenever you want on the Sensi thermostat or in the app. At the thermostat, simply toggle Schedule Off and then back On.

In the Sensi app, you’ll see a timeline of your schedule, and a grayed line indicating when the temporary hold will end. You can double tap on the circle to end the temporary hold and revert to the schedule at any time.