Putting your comfort first.
For decades, we've put in the hard work to make controlling your comfort simple and easy.
Comfort is about more than temperature – it’s about confidence. The confidence in knowing your home is furnished with world-class technology. That’s why, when developing a connected solution for the smart home we intentionally chose to focus where we serve customers best: HVAC.
We believe homeowners should be empowered to reliably manage their environments anytime, anywhere. And building on more than a century of Emerson's HVAC expertise, we designed Sensi to deliver a best-in-class comfort solution that intuitively connects homeowners and HVAC contractors for comfort, control and convenience.
"The customer is always right," is an axiom normally spoken about the retail world, but Albert, a Senior Product Manager, is forever reminding his team that the customer is at the heart of smart product design. Albert spends his days translating customer insights into new product features that will answer their needs. He also goes into the field to optimize and iterate existing products to create a better experience for our customers.
A Customer Experience Analyst, Julie knows most people dread calling the customer support hotline, which is why she goes the extra mile to provide real solutions to customers. When Julie is not troubleshooting HVAC equipment, she takes an active role building out Sensi's support materials, including writing articles on sensi.emerson.com and designing wiring diagrams and user guides for customers.
Emerson has been a top provider of heating and cooling solutions for over 125 years. In fact, the HVAC system in your home probably depends on our parts and products to keep it running smoothly.
With our SensiTM line, we've taken our decades of experience, applied the latest connected home technology and empowered you to take control of your home comfort - on your terms.